Tuesday, February 14, 2012

Five Key Essentials to Meeting Management Success

Special Feature
Event management is a prestigious career choice. It is about more than party planning, creativity or decor. It encompasses project management, program design, measurement and evaluation, strategic development and so much more. Our industry is ready for talented individuals who understand this and want to achieve great things. Do you have what it takes? Read More >>



Article by Brent Taylor

Thursday, January 5, 2012

Understanding Your Clients

In an industry like this you’re bound to have a variety of clients related to a variety of projects. The thing that we need to understand is just how different (or in some cases similar) each of our clients are. Once you fully understand your client it is a lot easier to cater to their needs/expectations.
For example, you may have one client who constantly needs to be updated and aware of what is going on. If you know this about your client be sure to send your self reminders to email/call them. This type of client is obviously going to want to hear from you regularly. Impress this client by contacting them before they have the opportunity to contact you.
Other clients might have more of a laid back attitude. Basically, the event is in your hands. It’s probably best not to bother these clients with every little question. When you do need an answer for something write it down on a list. If you compile a list of things that need to be answered you can then contact them once or twice instead of five times that day.
When it comes down to it every client will have their own comfortability. Its your job to figure out how they work and adapt! The more you cooperate with your clients and suit their needs, the smoother the job will be.
Have a great weekend!